Apple is an American multinational technology company headquartered in Cupertino, California, that designs, develops, and sells consumer electronics, computer software, and online services. Its hardware products include the iPhone smartphone, the iPad tablet computer, the Mac personal computer, the iPod portable media player, the Apple Watch smartwatch, and the Apple TV digital media player. Apple's consumer software includes the macOS and iOS operating systems, the iTunes media player, the Safari web browser, and the iLife and iWork creativity and productivity suites. Having to make an appointment in the first place is also a common concern.
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2. Long repair and replacement times
To start the conversation again, simply ask a new question. The management structure in the stores is totally opaque to the customer. How does one report BAD service to a specific store manager?
To start the conversation again, simply ask a new question. Hi i am looking for a way to complain about my visit to the apple store mainly an employee dispute and cant seem to find a place to offer this service. Basically im quite new to Mac and have a frozen pixel problem after less than a month of owning my Macbook Pro and have no idea how the apple store works. I litterily have no idea how the genious bar works and was kinda asking if i could talk to somone about about my problem so i could understand the protocall i was told "No". I came to Mac because i heard they were really big on helping there costomers etc and im sick of having problems with my computers. Needless to say i was taken back by the abrupt nature of the employee, i explained i have no idea how things work in apple stores because im new to the 'scene' and he told me that the system has been around for 10 years and i should know by now.
You can use any device with a web browser to request a refund. After the charge goes through, try to request a refund again. If you have an unpaid order, you need to pay for that order before you request a refund. You might need to update your payment information. You can request a refund. Set up Screen Time. Refund eligibility might vary by country or region. In countries and regions with consumer law protections, users retain their rights under these protections. In Australia and New Zealand, consumers retain their rights under the applicable consumer protection laws and regulations. Store availability and features might vary by country or region.